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Sorry! We are just as stoked as you to get your order, but unfortunately it's likely that it just hasn't arrived yet
- USPS says sometimes the package can be marked delivered early or incorrectly. And often we've seen packages mark "delivered" then show up 1-3 days later.
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If the order was sent to your house, ask anyone else living there if they accepted. (And your neighbors).
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Check any other potential area that they could have dropped it off. Per USPS this includes:
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Garage
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With others in your household
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Mailbox - Packages may come separately from your regular mail; check again later in the day
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Porch
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Areas protected from weather
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Areas out of street view, such as under a mat or near a back entrance
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Exterior doors and any locations where the package could be placed
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Double check that the shipping address was correct.
If you still can't find it:
Give it 48 hours. Packages marked delivered often show up a day or two later. If it still hasn't turned up after you've checked with your household and neighbors, email us at support@rainierwatch.com with your order number and we'll take it from there.
USPS says:
If you still can’t find your package and it has been over 24 hours since the 'delivered' status, use your tracking number and submit a service request to your local Post Office™.