Home My Order What is your return policy?

What is your return policy?

Last updated on Jan 12, 2026
  • Returns accepted on orders within 30 days of you receiving the order

    • If you are outside that window and have a special situation, shoot us a message
  • Products must be in new condition with tags attached - you are welcome to try it on but if it's in non-new condition unfortunately we cannot accept it.

  • Returns/exchanges are not accepted for Final Sale or Mystery sale/bundle items.

  • Exchanges are free

  • Returns have a flat rate shipping cost $5 to cover some of that shipping and processing costs.

To start your exchange or return, access our exchange/return portal here.

Make sure you have your order number (looks like "#10000-RW") and zip code handy: